Frequently Asked Questions

The Australian Department of Home Affairs (DHA) stipulates that as one of the conditions for applying for a student visa, students who want to study in Australia need to prove that they have purchased Overseas Student Health Cover (OSHC). You can get the necessary medical services in Australia with our insurance including doctor visit, hospital stay, emergency ambulances and etc.

Our insurance meets the Department of Home Affairs student visa requirements.

Your Overseas Student Health Cover (OSHC) must cover the full period of your visa. Your Overseas Student Health Policy start date should be the same day you arrive in Australia. The minimum period of cover is the duration of the Student Visa or 12 months, whichever is shorter.

We accept online credit card payment

See the Choose A Plan. Please see below if you are confused to medical terms.

Please click this link to search for participating physicians, hospitals, facilities, medical equipment, or supplies in your local area.

Ultimate plan cover 100% for preventative vaccines in National Immunization Program Schedule, such as HPV, Measles, Hepitatis A, Hepitatis B, and etc.

You can swipe your insurance card and claim on the spot at many healthcare providers. Once you swipe your card, the amount insurance company can pay will be automatically calculated so you can just pay the difference.

Please be aware that you should submission the claim within 2 years after the date of service. You can submit your claim through App online submission, email, post and go to nib Retail Centre. More details please see How to Claim.

Switch in 3 simple steps:
– Select the product that best suits your needs
– Apply online or contact us Have your previous Australian health insurer details handy as you will need to provide these to us when you apply.
– Provide us with a Clearance Certificate from your previous Australian health fund